Outage in Officient

Exact Online Payroll - BPL basic pension regulation calculated for underage employees

Resolved Minor
February 11, 2025 - Started 29 days ago - Lasted 22 days
Official incident page

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Outage Details

In employment conditions groups connected to the 'BPL Basisregeling' (Exact ECG codes NL-0101 until NL-0107), component '0100-025 BPL Basisregeling pensioen' is calculated for underage employees in 2025. We are working on a solution. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 03/05/2025 08:58AM

The BPL pension plan has been adjusted to no longer calculate underage employees. To calculate retroactively with the correct calculation, make a correction request via [employees > payroll > correction requests] with start date 1-1-2025. A recalculation will then take place in the next payroll calculation.
Our apologies for the inconvenience.

INVESTIGATING 29 days ago - at 02/11/2025 11:58AM

In employment conditions groups connected to the 'BPL Basisregeling' (Exact ECG codes NL-0101 until NL-0107), component '0100-025 BPL Basisregeling pensioen' is calculated for underage employees in 2025. We are working on a solution. Our apologies for the inconvenience.

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