Outage in Officient
Exact Globe+ - Scansys Imagecapture SDK link to Exact Globe+ can create incomplete entries (Global)
Resolved MinorIncident Report
When an entry creation via the Scansys Imagecapture SDK link to Exact Globe+ fails, it can occur that not all data is removed properly. An incomplete entry will then remain in the administration. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/11/2025 07:20AM
This incident has been resolved.
IDENTIFIED
10 months ago - at 07/04/2025 08:37AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
10 months ago - at 06/16/2025 11:54AM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 06/04/2025 10:05AM
When an entry creation via the Scansys Imagecapture SDK link to Exact Globe+ fails, it can occur that not all data is removed properly. An incomplete entry will then remain in the administration. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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