Outage in Officient

Exact Multivers/Exact Boekhoud Gemak - Not able to log in (NL)

Resolved Minor
June 08, 2025 - Started 5 days ago - Lasted 4 days
Official incident page

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Outage Details

You may experience getting an error stating 'access error for user, please contact Exact' when trying to log in. We are investigating this issue and we will update this page as soon as there is more information available. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 06/12/2025 08:03AM

The login issues have been resolved. You should be able to access the software again. If problems still occur, do not hesitate to contact Support. Our apologies for the inconvenience.

IDENTIFIED 4 days ago - at 06/08/2025 12:56PM

You still may experience an error stating 'access error for user, please contact Exact' when trying to log in. We will update this page as soon as more information becomes available.

MONITORING 5 days ago - at 06/08/2025 11:50AM

A fix had been implemented and we are currently monitoring the results.

INVESTIGATING 5 days ago - at 06/08/2025 11:02AM

You may experience getting an error stating 'access error for user, please contact Exact' when trying to log in. We are investigating this issue and we will update this page as soon as there is more information available. Our apologies for the inconvenience.

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