Outage in Officient

Exact Online Fiscaal - Credit reports are rejected with a VAS500 message (NL)

Resolved Minor
June 24, 2025 - Started 1 day ago - Lasted 1 day
Official incident page

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Outage Details

Currently, submitted credit reports can be rejected with reasons VAS500. We are investigating the issue. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 06/25/2025 09:01AM

Credit reports can be submitted again without error messages. To resubmit the credit report, first open the report in our software. The selected statement is now set to “beoordelingsverklaring” by default. This can be changed back to ‘samenstellingsverklaring” if applicable. The credit report can then be resubmitted.

Apologies for the inconvenience.

IDENTIFIED about 21 hours ago - at 06/24/2025 02:52PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 1 day ago - at 06/24/2025 08:59AM

Currently, submitted credit reports can be rejected with reasons VAS500. We are investigating the issue. Our apologies for the inconvenience.

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