Outage in Officient

Exact Online Fiscaal - Credit reports are rejected with a VAS500 message (NL)

Resolved Minor

June 24, 2025 - Started 10 months ago - Lasted 1 day
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Currently, submitted credit reports can be rejected with reasons VAS500. We are investigating the issue. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/25/2025 09:01AM

Credit reports can be submitted again without error messages. To resubmit the credit report, first open the report in our software. The selected statement is now set to “beoordelingsverklaring” by default. This can be changed back to ‘samenstellingsverklaring” if applicable. The credit report can then be resubmitted.

Apologies for the inconvenience.

IDENTIFIED 10 months ago - at 06/24/2025 02:52PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 06/24/2025 08:59AM

Currently, submitted credit reports can be rejected with reasons VAS500. We are investigating the issue. Our apologies for the inconvenience.

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