Outage in Officient
Exact Online - Creation of new accounts with Graydon unavailable (BE)
Minor
July 01, 2025 - Started 1 day ago
Official incident page
Official incident page
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Outage Details
You may experience issues when creating new accounts with the Graydon functionality. When you use this method for creating new accounts you will receive an error message stating 'Error, please contact our support department'. We are investigating this issue. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
MONITORING
about 10 hours ago - at 07/02/2025 05:13AM
A fix has been implemented and we are monitoring the results
INVESTIGATING
1 day ago - at 07/01/2025 06:31AM
You may experience issues when creating new accounts with the Graydon functionality. When you use this method for creating new accounts you will receive an error message stating 'Error, please contact our support department'. We are investigating this issue. Our apologies for the inconvenience.
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