Outage in Officient
Exact Online, Exact WinBooks, Exact Venice, Exact Financials - UBO's in Company screening are filled in incorrectly (BE)
Resolved MinorIncident Report
You may experience that the UBO's of your company are not filled in correctly when starting the Company screening in your company. We have identified the issue and the issue is caused at D&B. They are investigating how to prevent this issue. In the meantime, you can change the UBO's manually, but that may require additional verification by our Compliance department. If this is the case, we will reach out to you with further information and instructions. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/17/2025 02:14PM
The issue has been resolved. Our apologies for the inconvenience.
INVESTIGATING
6 months ago - at 09/24/2025 09:27AM
We are continuing to investigate this issue.
INVESTIGATING
6 months ago - at 09/22/2025 01:04PM
We are continuing to investigate this issue.
INVESTIGATING
7 months ago - at 09/11/2025 09:02AM
You may experience that the UBO's of your company are not filled in correctly when starting the Company screening in your company. We have identified the issue and the issue is caused at D&B. They are investigating how to prevent this issue. In the meantime, you can change the UBO's manually, but that may require additional verification by our Compliance department. If this is the case, we will reach out to you with further information and instructions. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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