Outage in Officient

Exact Globe Next/ Exact Globe+ - Incorrect calculation PMT pension premie when actual hours are used (NL)

Resolved Minor
October 09, 2025 - Started about 2 months ago - Lasted about 1 month
Official incident page

Incident Report

In the M&T employment conditions groups, the calculation of the pension premie is not correct when you work with actual hours in the payroll component. We are working on a solution. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 11/11/2025 08:15AM

The issue has been resolved in releases Globe+ 505SP6, 504SP41 & EGN 424SP41. Our apologies for the inconvenience.

MONITORING about 1 month ago - at 11/07/2025 12:21PM

A solution is being implemented. We are monitoring the results.

IDENTIFIED about 1 month ago - at 10/27/2025 12:48PM

The issue has been identified and we are working on a fix.

INVESTIGATING about 2 months ago - at 10/09/2025 02:14PM

In the M&T employment conditions groups, the calculation of the pension premie is not correct when you work with actual hours in the payroll component. We are working on a solution. Our apologies for the inconvenience.

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