Outage in Officient
Exact Online - Duplicate transaction import via Exact PSD2 link for ING (BE)
Resolved MinorIncident Report
You may experience that (some) transactions are imported twice when you use an Exact PSD2 bank link for ING in the Belgium legislation of Exact Online. The duplicate transactions show up in consecutive bank entries. We are investigating the issue. Once more information becomes available we will update this page. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/11/2025 11:06AM
This issue has been resolved. Please note that the implemented fix only applies on new bank statements. Duplicate transactions which were already imported before the fix need to be deleted manually. Our apologies for the inconvenience.
MONITORING
4 months ago - at 12/11/2025 08:55AM
We have implemented a fix and we are monitoring the results.
IDENTIFIED
4 months ago - at 11/28/2025 02:20PM
The issue has been identified and we are working on a fix.
INVESTIGATING
4 months ago - at 11/26/2025 02:56PM
You may experience that (some) transactions are imported twice when you use an Exact PSD2 bank link for ING in the Belgium legislation of Exact Online. The duplicate transactions show up in consecutive bank entries. We are investigating the issue. Once more information becomes available we will update this page. Our apologies for the inconvenience.
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