Outage in Officient

Exact Online Jaarrekening - 2022 annual reports may be rejected with an error message (NL)

Resolved Minor
December 18, 2025 - Started 2 days ago - Lasted about 20 hours
Official incident page

Incident Report

You may receive a VAS500 error message when submitting 2022 annual reports. The full error message you may receive is: "VAS500: Het aangeleverde instance document voldoet niet aan de Nederlandse taxonomie. Hierdoor kan het aanleververzoek niet door Digipoort worden verwerkt. Het instance document bevat de volgende fouten: In content of element : The content model does not allow element to appear immediately after element . The following elements would be valid here: xbrli:unit, link:footnoteLink, xbrli:context, xbrli:tuple, xbrli:item (or nothing). / 311: Validatie niet gelukt." We are investigating the issue. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 12/19/2025 08:49AM

This issue has been resolved. Our apologies for the inconvenience.

IDENTIFIED 2 days ago - at 12/18/2025 01:43PM

We have identified the issue and we are working on a fix.

INVESTIGATING 2 days ago - at 12/18/2025 12:50PM

You may receive a VAS500 error message when submitting 2022 annual reports. The full error message you may receive is:
"VAS500: Het aangeleverde instance document voldoet niet aan de Nederlandse taxonomie. Hierdoor kan het aanleververzoek niet door Digipoort worden verwerkt. Het instance document bevat de volgende fouten: In content of element : The content model does not allow element to appear immediately after element . The following elements would be valid here: xbrli:unit, link:footnoteLink, xbrli:context, xbrli:tuple, xbrli:item (or nothing). / 311: Validatie niet gelukt."

We are investigating the issue. Our apologies for the inconvenience.

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