Outage in Officient
All products - Exact Assistant is not able to generate answers (Global)
Resolved MinorIncident Report
The Exact Assistant is currently not able to generate answers to your questions. We are investigating the issue and we will update this page as soon as possible. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/27/2026 04:10PM
This issue has been resolved. Our apologies for the inconvenience.
MONITORING
3 months ago - at 01/27/2026 03:57PM
We have implemented a fix and we are monitoring the results.
IDENTIFIED
3 months ago - at 01/27/2026 03:08PM
We are continuing to work on a fix for this issue.
IDENTIFIED
3 months ago - at 01/27/2026 03:06PM
We have identified the issue and we are working on a solution.
INVESTIGATING
3 months ago - at 01/27/2026 03:02PM
The Exact Assistant is currently not able to generate answers to your questions. We are investigating the issue and we will update this page as soon as possible. Our apologies for the inconvenience.
Latest Officient outages
Exact Online Fiscaal - Difference in amount between "Maximum in aanmerking te nemen heffingskortingen" on the overview page and the specification in a 2025 income tax return (NL) - about 4 hours ago
Exact Online Fiscaal – Incorrect calculation of labour tax credit and general tax credit in a 2025 income tax C form (NL) - about 5 hours ago
Exact Online HR - Not able to search for addresses when filling in expenses based on kilometers (NL) - 1 day ago
Exact Venice - Error when starting Venice (BE) - 1 day ago
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