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Outage in Officient

All products - Issues in sending all returns to tax authorities (NL)

Resolved Major
January 31, 2026 - Started 3 months ago - Lasted 9 days
Official incident page

Incident Report

Currently the tax authorities are experiencing an issue in receiving VAT, ICP and supplementary returns. In case you urgently have to send one of these returns we advise to do this manually on the portal of the tax authorities. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/09/2026 08:22AM

This issue has been resolved. For more information check: https://www.logius.nl/storing-en-onderhoud/archief and https://www.belastingdienst.nl/wps/wcm/connect/bldcontentnl/berichten/verstoringen/storing-berichtuitwisseling-digipoort. Our apologies for the inconvenience.

MONITORING 3 months ago - at 02/03/2026 11:38AM

Due to an issue at Digipoort all tax returns were rejected by Digipoort between January 31st 09:30 and February 2nd 15:30. Please check your sent returns and resubmit your rejected returns between those dates. For more information check: https://www.logius.nl/storing-en-onderhoud/archief and https://www.belastingdienst.nl/wps/wcm/connect/bldcontentnl/berichten/verstoringen/storing-berichtuitwisseling-digipoort

IDENTIFIED 3 months ago - at 02/02/2026 01:29PM

This issue affects all returns due to an issue at Digipoort. For more details regarding this issue please check the status page of Digipoort on:

https://www.logius.nl/storing-en-onderhoud

IDENTIFIED 3 months ago - at 02/02/2026 07:40AM

This issue affects more products than initially reported. We will update this message as soon as additional information becomes available.

IDENTIFIED 3 months ago - at 02/01/2026 11:34AM

You may still receive errors when sending returns to the tax authorities. We are in contact with the tax authorities to discuss this issue. Our apologies for the inconvenience.

MONITORING 3 months ago - at 02/01/2026 07:48AM

The tax authorities report that their services are available again. Therefore they are able to receive VAT, ICP and supplementary returns. If you still have to send one of these returns to the tax authorities then you can resend them from Exact Online or you can manually upload the returns in the portal of the tax authorities.

IDENTIFIED 3 months ago - at 01/31/2026 05:33PM

Currently the tax authorities are experiencing an issue in receiving VAT, ICP and supplementary returns. In case you urgently have to send one of these returns we advise to do this manually on the portal of the tax authorities. Our apologies for the inconvenience.

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