Outage in Officient
Exact Online - Track status 'Error' for sales invoices that were sent via Peppol (BE)
Resolved MinorIncident Report
You may experience that the Track status 'Error' is given for sales invoices that were sent via Peppol. The following reason is shown "The supplied payload does not comply with the specified business rules. See validation results". We are investigating this issue. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 02/27/2026 03:06PM
This issue has been resolved. Please note that you need to resend invoices which received the Track status 'Error' with the reason "The supplied payload does not comply with the specified business rules. See validation results" manually.
MONITORING
5 days ago - at 02/25/2026 03:58PM
A fix has been implemented and we are monitoring the results. Please note you have to manually resend invoices which received the Track status 'Error' with the reason "The supplied payload does not comply with the specified business rules. See validation results" .
INVESTIGATING
5 days ago - at 02/25/2026 11:51AM
You may experience that the Track status 'Error' is given for sales invoices that were sent via Peppol. The following reason is shown "The supplied payload does not comply with the specified business rules. See validation results". We are investigating this issue. Our apologies for the inconvenience.
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