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Outage in Officient

Exact Boekhoud Gemak and Exact Multivers (Online and On premise) - Lines of the same country merged in XBRL file (NL/BE)

Minor
February 26, 2026 - Started 4 days ago
Official incident page

Incident Report

When exporting the EC Sales List (ICP-aangifte) from Exact Boekhoud Gemak and Exact Multivers to an XBRL-file the lines of multiple debtors who are from the same country will be merged to one line. Only one VAT number will be visible, while the total amount of the invoices will be added up. We are investigating this issue. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
IDENTIFIED about 1 hour ago - at 03/02/2026 11:31AM

The issue has been identified and we are working on a fix.

INVESTIGATING 4 days ago - at 02/26/2026 02:03PM

When exporting the EC Sales List (ICP-aangifte) from Exact Boekhoud Gemak and Exact Multivers to an XBRL-file the lines of multiple debtors who are from the same country will be merged to one line. Only one VAT number will be visible, while the total amount of the invoices will be added up. We are investigating this issue. Our apologies for the inconvenience.

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