Outage in Officient
Exact Globe+/Exact Globe Next – Error message "Sender not registered in Electronic invoicing service" upon processing an E-invoice via Peppol (NL)
Resolved MinorIncident Report
When sending a E-invoice via Peppol, the message "Sender not registered in Electronic invoicing service" can be returned. It is then not possible to further process the invoice. We are investigating this issue and will update this page once more information is available. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/13/2026 08:13AM
The issue has been resolved by implementing new validation. You do not need to perform any update. Invoices can be sent again without facing unexpected error messages. Our apologies for the inconvenience.
INVESTIGATING
about 1 month ago - at 03/09/2026 03:42PM
When sending a E-invoice via Peppol, the message "Sender not registered in Electronic invoicing service" can be returned. It is then not possible to further process the invoice. We are investigating this issue and will update this page once more information is available. Our apologies for the inconvenience.
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