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Outage in Officient

Exact Online - Support not reachable through phone (BE)

Resolved Major
March 11, 2026 - Started about 1 month ago - Lasted about 20 hours
Official incident page

Incident Report

Currently we are facing technical issues with the Exact Support phone lines in Belgium. As a result, you are not able to call Support at this moment. Please use the Exact AI Assistant or contact support via chat or via a web question. Our apologies for the inconvenience

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/12/2026 06:58AM

The issue has been resolved. Our support department is available by phone again. Our apologies for the inconvenience.

MONITORING about 1 month ago - at 03/11/2026 02:49PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 03/11/2026 11:25AM

Currently we are facing technical issues with the Exact Support phone lines in Belgium. As a result, you are not able to call Support at this moment. Please use the Exact AI Assistant or contact support via chat or via a web question. Our apologies for the inconvenience

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