Outage in Officient

Exact Online Fiscaal - Synchronization issues with external portals (NL)

Resolved Minor

April 02, 2026 - Started about 15 hours ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating synchronization issues reported with the following portals: Pinkweb Auditcase Simplicate Hix We are investigating these issues, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )

RESOLVED about 12 hours ago - at 04/02/2026 01:19PM

This issue has been resolved. The synchronization between Exact Online Fiscaal and the external portals is working as intended. Returns sent from Exact Online Fiscaal will be automatically resubmitted to the external portal. It may take a short while before the returns appear in the external portal. If the returns cannot be resubmitted for some reason, they will be automatically rejected and you can resend them manually. Our apologies for the inconvenience.

MONITORING about 14 hours ago - at 04/02/2026 11:25AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 15 hours ago - at 04/02/2026 10:49AM

We are currently investigating synchronization issues reported with the following portals:

Pinkweb
Auditcase
Simplicate
Hix

We are investigating these issues, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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