Outage in Officient

Exact Globe+ - Incomplete Creditor bank account number in SEPA payment file.

Resolved Minor

April 07, 2026 - Started 14 days ago - Lasted 3 days
Official incident page

Incident Report

In Exact Globe+ release 506SP5 and 505SP12, incomplete bank account numbers for creditors are included in the SEPA XML payment file. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 11 days ago - at 04/10/2026 08:08AM

This incident was resolved.

MONITORING 12 days ago - at 04/09/2026 10:59AM

A fix has been implemented in Exact Globe+ 506SP5 and 505SP12 as of Thursday 9th of April 12:00 Hours CET. To apply the fix, execute the update again on Release 506SP5 or 505SP12. Our apologies for the inconvenience.

IDENTIFIED 13 days ago - at 04/08/2026 09:34AM

The issue has been identified and a fix is being implemented. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.

INVESTIGATING 14 days ago - at 04/07/2026 12:46PM

Latest Officient outages

Exact Online Fiscaal - Difference in amount between "Maximum in aanmerking te nemen heffingskortingen" on the overview page and the specification in a 2025 income tax return (NL) - 40 minutes ago

Exact Online Fiscaal – Incorrect calculation of labour tax credit and general tax credit in a 2025 income tax C form (NL) - about 1 hour ago

Exact Online HR - Not able to search for addresses when filling in expenses based on kilometers (NL) - 1 day ago

Exact Venice - Error when starting Venice (BE) - 1 day ago

Exact Online Fiscaal - Incorrect calculation labour allowance in income tax return 2025 C-form (NL) - 4 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook