Outage in Officient

Exact Online - ‘Save + Create entry’ may redirect to home screen (Global)

Resolved Minor

April 12, 2026 - Started 2 days ago - Lasted about 15 hours
Official incident page

Incident Report

When uploading a document, clicking ‘Save + Create entry’ redirects you to the Exact Online home screen. Please note that the document is saved after clicking this button. As a temporary solution, open the document via [Document icon > Overview documents] and then click ‘New: Entry’. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 04/13/2026 06:06AM

The issue has been resolved. Clicking 'Save + Create entry' is working as intended again. Our apologies for the inconvenience.

INVESTIGATING 2 days ago - at 04/12/2026 03:05PM

When uploading a document, clicking ‘Save + Create entry’ redirects you to the Exact Online home screen. Please note that the document is saved after clicking this button.

As a temporary solution, open the document via [Document icon > Overview documents] and then click ‘New: Entry’.

We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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