Outage in Officient

Exact Online - Completed and To be completed transactions from previous Financial years shown in Statements | To be completed overview (NL/BE)

Resolved Minor

May 06, 2026 - Started about 1 month ago - Lasted 6 days
Official incident page

Incident Report

You may experience that Completed and To be completed transactions on the Direct debits batches to be matched G/L Account from previous Financial years are shown in the Statements | To be completed overview. Please refer to the status column to see if they are actually completed. We are currently investigating this issue. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 05/12/2026 07:35AM

This issue has been resolved. Please note that you need to rebuild the overview first in order to see the correct To be completed transactions. You can rebuild the overview by clicking on the Tool icon/three dots on top of the screen and by clicking on Rebuild overview. Our apologies for the inconvenience.

MONITORING about 1 month ago - at 05/12/2026 07:04AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 05/08/2026 06:47AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 05/06/2026 11:12AM

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