Outage in Officient
Exact Globe+ - Polish legislation: "Object reference not set to an instance of an object" error message when downloading KSeF invoices.
Resolved MinorIncident Report
When downloading E-Invoices in the menu "Finance, Entries, National e-Invoice System (KSeF), Incoming e-invoices" the error "Object reference not set to an instance of an object" can appear. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 05/20/2026 06:35AM
This issue will be resolved in Exact Globe+ release 507SP8, available as of the 20th of May. Our apologies for the inconvenience.
IDENTIFIED
about 1 month ago - at 05/11/2026 09:53AM
The issue has been identified and a fix is being prepared.
INVESTIGATING
about 1 month ago - at 05/06/2026 02:16PM
When downloading E-Invoices in the menu "Finance, Entries, National e-Invoice System (KSeF), Incoming e-invoices" the error "Object reference not set to an instance of an object" can appear. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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