Outage in Officient
Exact Online Premium - VAT Return is rejected by the Tax Authorities with error message (NL)
Resolved MinorIncident Report
You may experience that your VAT return is rejected by the Tax Authorities due to the validation error “The incoming message was signed with a token which was different from what used to encrypt the body. This was not expected”. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/19/2026 04:58AM
The issue has been resolved. It is possible again to send official returns to the tax authorities without facing unexpected errors. Our apologies for the inconvenience.
INVESTIGATING
6 days ago - at 05/15/2026 10:50AM
You may experience that your VAT return is rejected by the Tax Authorities due to the validation error “The incoming message was signed with a token which was different from what used to encrypt the body. This was not expected”. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Latest Officient outages
Exact Online Payroll - Final charge employment cost regulation settled incorrectly (NL) - about 19 hours ago
Exact Online Payroll & Officient - Error when creating a new contract for an existing employment (NL) - 3 days ago
Exact Venice - Error message during login (BE) - 8 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
