Outage in Officient
Exact Online Fiscaal – Mandate requests and activations are rejected (NL)
Resolved MinorIncident Report
You may experience that the request or activation of a mandate is rejected with an error message. The error message you may receive is: “Het verzoek voldoet niet aan de koppelvlakspecificaties en kan hierdoor niet door Digipoort worden verwerkt...”. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/18/2026 02:36PM
This issue has been resolved. In order to successfully request the mandate, you need to initiate a new request. Please ensure that you set the mandate status to "nog aan vragen" before requesting the mandate. Our apologies for the inconvenience.
IDENTIFIED
3 days ago - at 05/18/2026 12:23PM
The issue has been identified. Due to a technical issue at Logius (Tax Authorities), the request or activation of a mandate is rejected with an error message. A fix is being implemented.
INVESTIGATING
3 days ago - at 05/18/2026 07:27AM
You may experience that the request or activation of a mandate is rejected with an error message. The error message you may receive is: “Het verzoek voldoet niet aan de koppelvlakspecificaties en kan hierdoor niet door Digipoort worden verwerkt...”. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Latest Officient outages
Exact Online Payroll - Final charge employment cost regulation settled incorrectly (NL) - about 19 hours ago
Exact Online Payroll & Officient - Error when creating a new contract for an existing employment (NL) - 3 days ago
Exact Online Premium - VAT Return is rejected by the Tax Authorities with error message (NL) - 6 days ago
Exact Venice - Error message during login (BE) - 8 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
