Outage in Officient
Exact Online Premium - Scanning service unavailable (NL)
Resolved MinorIncident Report
The scanning service is currently unavailable. Scans sent to the scanning service are being rejected with the reason not recognized. Please refrain from resending until further notice. We have identified the issue and are working on a fix. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 05/29/2026 09:49AM
This issue has been resolved and the scanning service is available again. If your document has incorrectly been rejected with the reason 'not recognized', you can re-submit the document. Our apologies for the inconvenience.
IDENTIFIED
7 days ago - at 05/28/2026 11:26AM
The scanning service is currently unavailable. Scans sent to the scanning service are being rejected with the reason not recognized. Please refrain from resending until further notice. We have identified the issue and are working on a fix. Our apologies for the inconvenience.
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