Outage in Officient
Exact Online Bouw - Timesheet export leads to error (NL/BE)
Resolved MinorIncident Report
When exporting the timesheet in a project in the tab 'Hours' with the button 'Export' an error occurs: 'Er is een fout opgetreden bij het aanmaken van de PDF'. Downloading the Excel file is possible but the file gives an error upon opening in Excel stating it cannot be opened. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/21/2026 06:17AM
This issue has been resolved. You can export the timesheet again without any unexpected errors. Our apologies for the inconvenience.
IDENTIFIED
6 days ago - at 07/17/2026 01:45PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
6 days ago - at 07/17/2026 08:48AM
When exporting the timesheet in a project in the tab 'Hours' with the button 'Export' an error occurs: 'Er is een fout opgetreden bij het aanmaken van de PDF'. Downloading the Excel file is possible but the file gives an error upon opening in Excel stating it cannot be opened. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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