Outage in Officient

Exact Online Fiscaal – Invalid error message when modifying client details on a client card (NL)

Minor

August 10, 2026 - Started 3 days ago
Official incident page

Incident Report

You may experience an invalid error message when modifying client details on a client card for the client type "personen". The error message you may receive is “403: U heeft onvoeldoende rechten”. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )

IDENTIFIED 1 day ago - at 08/12/2026 12:42PM

We have identified the issue and are working on implementing a fix.

As a workaround you can temporarily enable the right "Koppelingen instellen" in category "Algemeen account". This enables the specific users to edit the clients without error. Please note that this right also enables the functionality to configure links.

INVESTIGATING 3 days ago - at 08/10/2026 11:08AM

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