Outage in Officient
Exact Online - Unable to select option Receive in e-invoice subscription (FR)
Minor
August 20, 2026 - Started about 12 hours ago
Official incident page
Official incident page
Incident Report
When subscribing for e-invoicing you will receive the error message "Due to a technical error, we couldn't verify if your company is already registered on the Peppol network. The option to receive invoices is therefore disabled. Please try again later." preventing you from selecting the option to receive e-invoices. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 10 hours ago - at 08/20/2026 10:03AM
The issue has been identiefied. We are working on a solution.
INVESTIGATING
about 12 hours ago - at 08/20/2026 08:21AM
When subscribing for e-invoicing you will receive the error message "Due to a technical error, we couldn't verify if your company is already registered on the Peppol network. The option to receive invoices is therefore disabled. Please try again later." preventing you from selecting the option to receive e-invoices. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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