Outage in Officient
Exact Globe+ - Excel Add-In returns error when started on Office build 2608.
Minor
August 21, 2026 - Started 7 days ago
Official incident page
Official incident page
Incident Report
When using the Exact Globe Excel Add-In in combination with Office build 2608, the Add-In will fail to start and return a "System Error". We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 12 hours ago - at 08/27/2026 08:37AM
A fix is made available for Exact Globe+ releases 507SP3, 506SP12 and 505SP19 as of the 27th of August. To apply the fix, update to 1 of these versions after the mentioned date. We continue to work on a resolution for Exact Globe Next.
IDENTIFIED
2 days ago - at 08/25/2026 01:25PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
7 days ago - at 08/21/2026 06:23AM
When using the Exact Globe Excel Add-In in combination with Office build 2608, the Add-In will fail to start and return a "System Error". We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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