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Exact Gripp – Error message when sending e-mails (NL/BE)

Minor
November 12, 2026 - Started about 15 hours ago
Official incident page

Incident Report

You may experience a ‘401 Unauthorized’ error when sending outbound e-mails from Exact Gripp. Customers using Microsoft SMTP for outbound e-mail are currently affected and are unable to send e-mails from Gripp. We are investigating the issue. As soon as more information becomes available, we will update this page. Our apologies for the inconvenience.

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INVESTIGATING about 15 hours ago - at 11/12/2026 09:58AM

You may experience a ‘401 Unauthorized’ error when sending outbound e-mails from Exact Gripp. Customers using Microsoft SMTP for outbound e-mail are currently affected and are unable to send e-mails from Gripp. We are investigating the issue. As soon as more information becomes available, we will update this page. Our apologies for the inconvenience.

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