Outage in Okta

SMS MFA Delivery Delay

Resolved Minor
August 29, 2023 - Started about 2 years ago - Lasted 26 minutes

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Outage Details

At 7:35AM on Aug 29, 2023 PDT, the telephony engineering team became aware of delivery delays in SMS MFA affecting US customers in all cells. These end users will experience delivery delays. Okta continues to monitor the current situation with our telephony services regarding the SMS OTP delivery delays. See Telesign status (https://status.telesign.com/incidents/h10fs523mk4z) for more details.

We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.
Components affected
Okta MFA Okta MFA

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