Outage in Okta
Intermittent Access Issues with Office 365 Apps via Okta
Resolved Major
September 15, 2026 - Started 28 days ago
- Lasted 3 days
Incident Report
Summary AI Generated
A misconfigured redirect issue in Okta caused intermittent HTTP 401 Unauthorized errors when users attempted to launch Microsoft Outlook, Calendar, and People directly from their Okta Dashboard. Single Sign-On functionality was impacted for 19.5 hours before resolution. Okta Engineering identified and addressed the root cause of the access failures.
At 9/15/2026 8:15 AM PT, Okta Engineering has identified an issue causing intermittent access failures when users launch Microsoft Office 365 applications, specifically Outlook, Calendar, and People, directly from their Okta Dashboard chiclets. When clicking these application chiclets, the user will receive an HTTP 401 Unauthorized error due to configured redirects. We are actively investigating the root cause. Further updates will be provided as soon as more information becomes available.
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