Outage in Omnisend

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Resolved Major
April 08, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Automation list is unavailable for multiple users. Our team is actively investigating the root cause of it.
Components affected
Omnisend Shopify Omnisend Email Omnisend API Omnisend BigCommerce Omnisend Campaigns Omnisend SMS Omnisend App Omnisend Push Notifications Omnisend WooCommerce Omnisend Segments Omnisend PrestaShop Omnisend Signup Forms Omnisend Reporting Omnisend Automation
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/08/2024 09:59AM

This incident has been resolved.

MONITORING over 1 year ago - at 04/08/2024 09:43AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 04/08/2024 09:42AM

All systems were turned back on, with no noticeable delays at the moment. We are monitoring the situation.

IDENTIFIED over 1 year ago - at 04/08/2024 08:45AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 04/08/2024 07:53AM

The issue has been identified and a fix is being implemented.

MONITORING over 1 year ago - at 04/08/2024 07:38AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 04/08/2024 07:37AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 04/08/2024 06:35AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 04/08/2024 06:25AM

Our team has identified the root cause of the issue and working to resolve it.

INVESTIGATING over 1 year ago - at 04/08/2024 06:16AM

Automation list is unavailable for multiple users. Our team is actively investigating the root cause of it.

Latest Omnisend outages

Database maintenance caused registration and log in incident - 5 days ago
Login page is down - 10 days ago
Delay in E-mail Sending - 16 days ago
Possible Delay in Email sending - 16 days ago
Delay in creating contacts with possible impact on other product areas - about 1 month ago

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