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Outage in Omnisend

Support Communication Delays

Resolved Minor
October 20, 2025 - Started 3 months ago - Lasted about 21 hours
Official incident page

Incident Report

We are currently experiencing an issue where some customer messages may not be reaching our support team or may experience delays. This is due to an ongoing incident with one of our third-party communication service providers. We’ll share more updates as soon as we have additional information.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/21/2025 07:02AM

The issue has been resolved now - our support is fully reachable. We appreciate your patience.

IDENTIFIED 3 months ago - at 10/20/2025 09:44AM

We are currently experiencing an issue where some customer messages may not be reaching our support team or may experience delays. This is due to an ongoing incident with one of our third-party communication service providers.
We’ll share more updates as soon as we have additional information.

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