Outage in Omnisend

Data Update Delay

Resolved Minor

April 10, 2026 - Started 13 days ago - Lasted about 4 hours
Official incident page

Incident Report

Some data is currently not updating as expected. Our team has identified the issue and is working on a fix. We’ll share updates as soon as possible.

Components affected

Omnisend Reporting Omnisend WooCommerce Omnisend PrestaShop Omnisend SMS Omnisend Automation Omnisend Push Notifications Omnisend Segments Omnisend Shopify Omnisend Email Omnisend BigCommerce

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 04/10/2026 06:04PM

A fix has been implemented, and everything is now fully restored.

MONITORING 13 days ago - at 04/10/2026 02:32PM

We’re continuing to monitor the fix while data catches up. We’ll share another update once everything is fully restored.

IDENTIFIED 13 days ago - at 04/10/2026 02:25PM

We’ve applied a fix and are currently monitoring the results. Data should start catching up within the next few hours.

INVESTIGATING 13 days ago - at 04/10/2026 02:23PM

We are continuing to investigate this issue.

INVESTIGATING 13 days ago - at 04/10/2026 02:22PM

Some data is currently not updating as expected. Our team has identified the issue and is working on a fix. We’ll share updates as soon as possible.

Latest Omnisend outages

"Something went wrong. Please reload the page or contact support" - 3 days ago

Problem with the Email Builder - about 1 month ago

Degraded Performance in Sending Email Messages and functionality of Campaing and Automations tabs - about 1 month ago

http://app.omnisend.com/ has degraded performance - about 2 months ago

Degraded Performance in Campaing Tracking - 3 months ago

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