Segment contact counts displaying incorrectly

We’ve confirmed the issue has been fully resolved and services are back to normal. Thank you for bearing with us.

We implemented a fix and are currently monitoring the result. All segments contacts count are restored.

A fix has been deployed and we are currently monitoring its effectiveness.

We’ve identified the cause of the issue where segment contact counts may be displayed incorrectly. This only affects how counts are shown in the UI. There’s no known impact on campaign sending, and our team is double-checking this as part of the fix.

We’re currently investigating an issue where segment contact counts may be displayed incorrectly. This only affects how counts are shown in the UI. There’s no known impact on campaigns sending. Our team is investigating and working to resolve this as quickly as possible.