Outage in Omnissa Access

Workspace ONE UEM: Performance issues / Singapore (Partial Region)

Resolved Major

May 20, 2026 - Started about 12 hours ago - Lasted 35 minutes
Official incident page

Incident Report

Summary AI Generated

Omnissa Workspace ONE UEM experienced availability issues affecting the Shared SaaS system CN2744 in the Singapore region for 35 minutes. The performance problems impacted customers using the shared SaaS infrastructure in that partial region. The issue was resolved and operations teams continued monitoring while investigating the root cause.

Omnissa Workspace ONE is investigating reports of availability issues with Shared SaaS system - CN2744. Omnissa Cloud Services portal has been updated for customers affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

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Latest Updates ( sorted recent to last )

RESOLVED about 12 hours ago - at 05/20/2026 04:54AM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

INVESTIGATING about 12 hours ago - at 05/20/2026 04:22AM

Omnissa Workspace ONE is investigating reports of availability issues with Shared SaaS system - CN2744.

Omnissa Cloud Services portal has been updated for customers affected by this event.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

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