Outage in Omnissa Access
Workspace ONE Hub Services Admin UI: Launch From Omnissa Connect / (All) (Full Region)
Resolved MinorIncident Report
Summary AI Generated
A brief outage affecting application launches on workspaceair.com was detected in a partial US region for Omnissa Access and Workspace ONE Hub Services. The incident lasted approximately 7 minutes before being resolved. No further escalation occurred beyond the initial investigation phase.
In Omnissa Connect, some users may see that their Hub Services tile is missing under "Launch Services".
We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 10/03/2026 04:59AM
This incident has been resolved.
IDENTIFIED
4 days ago - at 10/02/2026 08:51PM
In Omnissa Connect, some users may see that their Hub Services tile is missing under "Launch Services".
With the introduction of "Omnissa Workspace ONE Hub Services roles" feature in Omnissa Connect 26.09.23 release, Hub Services tile appears only to users with Organization level Administrator role. Hub Services role can be assigned to users and users with Access Super Admin role can continue to launch Hub Services console following these steps
1. Sign in to Omnissa Connect.
2. Under Launch Services, select the Access tile.
3. On Access Admin Console, in the top-right corner, select the catalog menu icon, then choose User Portal.
4. Select your avatar in Hub Services User Portal, then choose Manage Hub Experience.
INVESTIGATING
4 days ago - at 10/02/2026 08:03PM
In Omnissa Connect, some users may see that their Hub Services tile is missing under "Launch Services".
We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Latest Omnissa Access outages
Omnissa Access and Workspace ONE Hub Services: Intermittent Errors / United States (Full Region) - 11 days ago
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