Outage in One Identity Starling

Logins to PAM Essentials via OneLogin Impacted, EU region

Resolved Major

August 11, 2025 - Started 9 months ago - Lasted about 4 hours
Official incident page

Incident Report

Status update from OneLogin regarding MFA, Portal, Single Sign-On Service in EU Operating Region Message: OneLogin Engineers have identified an issue with Single Sign-On Services; some customers may be experiencing degraded performance. We are working to quickly restore service.

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 08/11/2025 01:03PM

This incident has been resolved.

INVESTIGATING 9 months ago - at 08/11/2025 01:03PM

Message: Issue has been resolved, all services are fully operational.

INVESTIGATING 9 months ago - at 08/11/2025 11:09AM

Status update from OneLogin regarding MFA, Portal, Single Sign-On Service, PAM Essentials in EU Operating Region

Message: We have identified a problem impacting SSO services and have implemented measures to resolve it. We will continue to monitor all services to ensure they are fully operational.

INVESTIGATING 9 months ago - at 08/11/2025 09:57AM

Status update from OneLogin regarding MFA, Portal, Single Sign-On Service in EU Operating Region

We are continuing to investigate an issue impacting some customers relating to SSO.

INVESTIGATING 9 months ago - at 08/11/2025 09:16AM

Status update from OneLogin regarding MFA, Portal, Single Sign-On Service in EU Operating Region
Message: OneLogin Engineers have identified an issue with Single Sign-On Services; some customers may be experiencing degraded performance. We are working to quickly restore service.

Latest One Identity Starling outages

Connect "Recent Connector Logs" page not displaying data - 21 days ago

PAM Essentials Issue with web-based RDP sessions - 5 months ago

Starling Connect service network connectivity disruption October 21 12:09 UTC - 6 months ago

Status update from OneLogin regarding Smart Hooks in US Operating Region - 8 months ago

OneLogin outage impacting PAM Essentials, US region - 11 months ago

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