Outage in One Signal
Dashboard - API latency increases
Resolved Minor
April 09, 2026 - Started 9 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
OneSignal experienced increased latency across their Dashboard and API services, affecting all customers for 47 minutes. The engineering team identified the root cause and deployed a resolution. The services were restored to normal performance and the team continued monitoring to ensure stability.
What’s happening: Dashboard and API request are increased
Who’s affected: All customers may be affected
Current Status: We are investigating the issue and will provide an update in 10 minutes
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Latest Updates ( sorted recent to last )
MONITORING
9 days ago - at 04/09/2026 02:33PM
We have identified the root cause and rolled a resolution. We’re currently monitoring and expect dashboard and API to work as expected again,
We will provide another update in 5 minutes
INVESTIGATING
9 days ago - at 04/09/2026 02:20PM
What’s happening: Dashboard and API request are increased
Who’s affected: All customers may be affected
Current Status: We are investigating the issue and will provide an update in 10 minutes
Latest One Signal outages
[Database connectivity] - [Dashboard users] - 5 days ago
Elevated errors while displaying app metrics - 9 days ago
Dashboard and API outage - 9 days ago
Intermittent errors from Notification Create endpoint - 29 days ago
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