Outage in One Signal
Message events on user and subscription profiles slow and timing out
Resolved Minor
July 30, 2026 - Started 19 days ago
- Lasted 42 minutes
Incident Report
Summary AI Generated
**OneSignal – Message Events Slow/Timing Out** Loading message events on user and subscription profiles experienced slow load times and timeouts, affecting some customers attempting to view this data. The incident lasted approximately 42 minutes and remained under investigation throughout its duration, with no confirmed resolution update provided.
What’s happening: Loading message events on the user and subscription profiles is timing out.
Who’s affected:
• Some customers may experience slow load times or timeouts when loading message events on the user profile
Current Status: We are investigating the issue and will provide an update in 30 minutes
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Latest Updates ( sorted recent to last )
INVESTIGATING
19 days ago - at 07/30/2026 04:52PM
What’s happening: Loading message events on the user and subscription profiles is timing out.
Who’s affected:
• Some customers may experience slow load times or timeouts when loading message events on the user profile
Current Status: We are investigating the issue and will provide an update in 30 minutes
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