Outage in OneCall NZ
Voice Platform Outage
Resolved MajorIncident Report
Our upstream provider is currently experiencing a database outage which is affecting customers on the OneCall Voice Platform. We are working with our upstream provider on restoring services.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/05/2025 06:14AM
This incident has been resolved.
MONITORING
about 1 year ago - at 02/04/2025 06:58AM
Monitoring - Services have been restored. We are working with our vendor to understand the cause of the outage.
INVESTIGATING
about 1 year ago - at 02/04/2025 05:31AM
We are continuing to investigate this issue.
INVESTIGATING
about 1 year ago - at 02/04/2025 05:30AM
Our upstream provider is currently experiencing a database outage which is affecting customers on the OneCall Voice Platform. We are working with our upstream provider on restoring services.
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