Outage in oneclick Cloud
de.oneclick.services OTC Cluster service issues
Resolved Minor
March 27, 2026 - Started 23 days ago
- Lasted 3 days
Incident Report
We implemented a fix for [de.oneclick.services](http://de.oneclick.services) (core services) - Login at de.oneclick.services is possible again. Due to work in progress customers might still experience disconnects.We are are still working on a fix for our streaming cluster (delivery services / datacenter) Germany - Magdeburg.
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Latest Updates ( sorted recent to last )
IDENTIFIED
23 days ago - at 03/27/2026 01:57PM
We implemented a fix for [de.oneclick.services](http://de.oneclick.services) (core services) - Login at de.oneclick.services is possible again. Due to work in progress customers might still experience disconnects.We are are still working on a fix for our streaming cluster (delivery services / datacenter) Germany - Magdeburg.
MONITORING
22 days ago - at 03/27/2026 06:19PM
We implemented a fix and are all services are up and running again.Customers might still experience occasional disconnects in the next couple of hours, if some services are restarted.We are continuing to monitor our systems and will post a post mortem of the incident here on our status page.
INVESTIGATING
23 days ago - at 03/27/2026 10:27AM
Currently OTC services are down which impact login and usage of our OTC Cluster de.oneclick.services.We are currently investigating this incident.
IDENTIFIED
23 days ago - at 03/27/2026 10:53AM
We identified a problem with OTC ressources and are continuing to work on a fix for this incident.
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