Outage in OneLogin US

OneLogin Engineers are investigating an issue that may be impacting some customers.

Resolved Minor
February 02, 2023 - Started over 1 year ago - Lasted 15 days

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Outage Details

OneLogin Engineers are investigating an issue that may be impacting some customers.
Latest Updates ( sorted recent to last )
over 1 year ago - at 02/02/2023 06:25PM

OneLogin Engineers are investigating an issue that may be impacting some customers.

over 1 year ago - at 02/02/2023 06:57PM

We are continuing to investigate the performance degradation.

over 1 year ago - at 02/02/2023 07:28PM

We have determined that the degraded performance is limited to custom notifications based on audit events. We are working to mitigate the performance degradation.

over 1 year ago - at 02/02/2023 07:56PM

We are continuing our investigation of the degraded performance of audit events.

over 1 year ago - at 02/02/2023 08:31PM

We are continuing our investigation of the degraded performance of audit events.

over 1 year ago - at 02/02/2023 08:58PM

We are investigating a possible solution to the degraded performance of audit events.

over 1 year ago - at 02/02/2023 09:28PM

We are investigating a possible solution to the degraded performance of audit events. The next update will be posted in 1 hour.

over 1 year ago - at 02/02/2023 10:26PM

We are still investigating a possible solution to the degraded performance of audit events. The next update will be posted in 2 hours.

over 1 year ago - at 02/03/2023 12:29AM

We are still investigating a possible solution to the degraded performance of audit events. The next update will be posted in 2 hours.

over 1 year ago - at 02/03/2023 02:42AM

Steps have been put in place to mitigate the issue. Monitoring will continue for an extended time to ensure proper functionality. Next update will be in approximately 8 hours.

over 1 year ago - at 02/03/2023 10:30AM

We continue to monitor the mitigation steps that have been implemented. Next update will be in 6 hours

over 1 year ago - at 02/03/2023 04:30PM

We are working towards the implementation of a permanent fix and are continuing to monitor all system resources to ensure customers are not impacted

over 1 year ago - at 02/03/2023 05:53PM

After extensive monitoring the permanent fix has resolved the issue, all systems have been fully restored

over 1 year ago - at 02/17/2023 07:32PM

OneLogin Engineers are investigating an issue that may be impacting some customers, this directly impacts email notifications

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