Outage in OneLogin US

OneLogin Engineers are investigating an issue that may be impacting some customers.

Resolved Minor
May 21, 2024 - Started over 1 year ago - Lasted 1 day

Incident Report

Some users attempting to authenticate via RADIUS may fail to receive a response. The recommendation is to ask users to retry. Engineers are working to resolve the issue.
Components affected
OneLogin US RADIUS Service

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Latest Updates ( sorted recent to last )
over 1 year ago - at 05/21/2024 12:11PM

Some users attempting to authenticate via RADIUS may fail to receive a response. The recommendation is to ask users to retry. Engineers are working to resolve the issue.

over 1 year ago - at 05/21/2024 01:53PM

We have identified and resolve the issue which impacted a small subset of customers from authenticating via RADIUS. We are currently monitoring all systems to ensure proper functionality.

over 1 year ago - at 05/21/2024 07:23PM

We have identified and resolve the issue which impacted a small subset of customers from authenticating via RADIUS. We are currently monitoring all systems to ensure proper functionality.

Next update is in 4 hours.

over 1 year ago - at 05/22/2024 12:30AM

We have identified and resolve the issue which impacted a small subset of customers from authenticating via RADIUS. We are currently monitoring all systems to ensure proper functionality.

Next update is in 12 hours.

Latest OneLogin US outages

OneLogin Engineers are investigating an issue for the support portal that may be impacting some customers. - about 1 month ago
OneLogin Engineers have identified an issue with OneLogin Desktop Services; some customers may be experiencing degraded performance. We are working to quickly restore service. - about 2 months ago
OneLogin Engineers have identified an issue with Single Sign-On Services for customers using PKI/Desktop. We are working to quickly restore service. - 3 months ago
OneLogin Engineers are investigating an issue for the support portal that may be impacting some customers. - 3 months ago
OneLogin Engineers are investigating an issue for the support portal that may be impacting some customers. - 3 months ago

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