Outage in OneLogin US

Provisioning service degraded performance in US region

Resolved Minor
February 03, 2025 - Started 3 months ago - Lasted 1 day

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Outage Details

Onelogin Engineers have identified degraded performance with provisioning service and working on restoring the service
Components affected
OneLogin US Provisioning Service
Latest Updates ( sorted recent to last )
3 months ago - at 02/03/2025 08:14PM

Onelogin Engineers have identified degraded performance with provisioning service and working on restoring the service

3 months ago - at 02/03/2025 08:42PM

Engineers have identified the cause of the degraded performance and are working towards a solution to resolve the issue.

3 months ago - at 02/03/2025 09:19PM

Engineers have identified the cause of the degraded performance and are actively working on a solution.

3 months ago - at 02/03/2025 09:49PM

Engineers have identified the cause of the degraded performance and are actively working on a solution.

3 months ago - at 02/03/2025 10:20PM

Engineers have identified the cause of the degraded performance and are actively working on a solution.

3 months ago - at 02/03/2025 10:52PM

Engineers have identified the cause of the degraded performance and are actively working on a solution.

3 months ago - at 02/03/2025 11:29PM

Engineers have identified the cause of the degraded performance and are actively working on a solution.

3 months ago - at 02/03/2025 11:59PM

Engineers have identified the cause of the degraded performance and are actively working on a solution.

3 months ago - at 02/04/2025 12:05AM

Engineering has cleared provisioning jobs for the majority of affected customers. They are working on the last few larger provisioning jobs.

3 months ago - at 02/04/2025 12:47AM

Engineering has cleared provisioning jobs for the majority of affected customers. They are working on the last few larger provisioning jobs.

The next update will be in 60 minutes.

3 months ago - at 02/04/2025 01:50AM

Engineering has cleared provisioning jobs for the majority of affected customers. They are working on the last few larger provisioning jobs.

The next update will be in 60 minutes.

3 months ago - at 02/04/2025 02:49AM

Engineering has cleared provisioning jobs for the majority of affected customers. They are working on the last few larger provisioning jobs.

The next update will be in 120 minutes.

3 months ago - at 02/04/2025 05:13AM

Engineering has cleared provisioning jobs for the majority of affected customers. They are working on the last few larger provisioning jobs.

The next update will be in 120 minutes.

3 months ago - at 02/04/2025 07:04AM

Engineering has cleared provisioning jobs for the majority of affected customers. They are working on the last few larger provisioning jobs.

The next update will be in 120 minutes.

3 months ago - at 02/04/2025 09:08AM

Engineering has cleared provisioning jobs for the majority of affected customers. They are working on the last few larger provisioning jobs.

The next update will be in 120 minutes.

3 months ago - at 02/04/2025 11:13AM

Engineering has cleared provisioning jobs for the majority of affected customers. They are working on the last few larger provisioning jobs.

3 months ago - at 02/04/2025 12:58PM

The processing of the larger provisioning jobs continues, with the majority of jobs fully processed for most customers at this time.

3 months ago - at 02/04/2025 03:01PM

Customers may experience delays in provisioning tasks while the backlog of provisioning jobs is processed.
Next update in 2 hours.

3 months ago - at 02/04/2025 04:57PM

Customers may experience delays in provisioning tasks while the backlog of provisioning jobs is processed.
Next update in 2 hours.

3 months ago - at 02/04/2025 06:50PM

Customers may experience delays in provisioning tasks while the backlog of provisioning jobs is processed.
Next update in 2 hours.

3 months ago - at 02/04/2025 08:45PM

Customers may experience delays in provisioning tasks while the backlog of provisioning jobs is processed.
Next update in 4 hours.

3 months ago - at 02/05/2025 12:29AM

Customers may experience delays in provisioning tasks while the backlog of provisioning jobs is processed.
Next update in 4 hours.

3 months ago - at 02/05/2025 03:38AM

Onelogin Engineers have mitigated the issue and all the provisioning jobs in backlog state has been successfully processed.

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