Outage in OneSky

Limited Service Access

Resolved Major
July 06, 2025 - Started 12 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Certain parts of the platform service remain out of operation. Our human translation service is still available but in limited volume. You may try our AI translation service if you have translation needs. Accessing Service Data – Affected service data has been re-secured. If you previously experienced difficulty accessing your service data, we can now provide you with access to the data stored in our system. Please contact us directly at support@oneskyapp.com to initiate this process. We understand the critical nature of your work and sincerely apologize for the disruption to your projects. If you have any questions or need assistance, please contact us at support@oneskyapp.com. Thank you for your understanding.
Latest Updates ( sorted recent to last )
IDENTIFIED 12 days ago - at 07/06/2025 07:46PM

Certain parts of the platform service remain out of operation. Our human translation service is still available but in limited volume. You may try our AI translation service if you have translation needs.

Accessing Service Data – Affected service data has been re-secured. If you previously experienced difficulty accessing your service data, we can now provide you with access to the data stored in our system. Please contact us directly at support@oneskyapp.com to initiate this process.

We understand the critical nature of your work and sincerely apologize for the disruption to your projects. If you have any questions or need assistance, please contact us at support@oneskyapp.com.

Thank you for your understanding.

Latest OneSky outages

Limited Service Access - about 1 month ago
Server Outage - 4 months ago
Import Issue - 4 months ago
Platform recovering - over 1 year ago
Platform is down - almost 4 years ago

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