Outage in OneTrust

IM-741 - Web CMP and Cookie Banner Safari Compatibility Issue on iOS 18

Resolved Minor
September 23, 2024 - Started 3 months ago - Lasted 2 days

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Outage Details

We have confirmed through additional reports that the issue related to IM-741 is still ongoing. Web CMP and cookie banners are intermittently not loading correctly on Safari for users running iOS 18.

Our investigation indicates that the root cause is a bug within Apple’s iOS Distraction Control feature.

Our team is monitoring the situation closely and exploring potential workarounds while awaiting an update from Apple.

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