Outage in OneTrust
IM-741 - Web CMP and Cookie Banner Safari Compatibility Issue on iOS 18
Resolved Minor
September 23, 2024 - Started about 1 year ago
- Lasted 2 days
Incident Report
We have confirmed through additional reports that the issue related to IM-741 is still ongoing. Web CMP and cookie banners are intermittently not loading correctly on Safari for users running iOS 18.
Our investigation indicates that the root cause is a bug within Apple’s iOS Distraction Control feature.
Our team is monitoring the situation closely and exploring potential workarounds while awaiting an update from Apple.
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