Outage in OneTrust

IM-1343 - Total Outage to OneTrust Services

Resolved Major
December 05, 2025 - Started 9 days ago - Lasted 34 minutes

Incident Report

We are currently experiencing a total outage across OneTrust services. This disruption is related to an ongoing incident at our third-party provider, Cloudflare.

Cloudflare has reported issues impacting the Cloudflare Dashboard and related APIs, which are impacting connectivity and access to OneTrust services.

Our teams are actively monitoring the situation and working closely with Cloudflare as they investigate. We will provide updates as more information becomes available.

Components affected
OneTrust APP: Admin Portal OneTrust APP: Consent Receipts OneTrust APP: Data Subject Portal OneTrust APP-AE: Admin Portal OneTrust APP-AE: Privacy Portal OneTrust APP-APAC: Admin Portal OneTrust APP-AU: Admin Portal OneTrust APP-BR: Data Subject Portal OneTrust APP-CA: Admin Portal OneTrust APP-CH: Privacy Portal OneTrust APP-DE: Admin Portal OneTrust APP-DE: Consent Receipts OneTrust APP-DE: Data Subject Portal OneTrust APP-EU: Admin Portal OneTrust APP-EU: Consent Receipts OneTrust APP-EU: Data Subject Portal OneTrust APP-FR: Consent Receipt OneTrust APP-HC: Admin Portal OneTrust APP-IN: Data Subject Portal OneTrust APP-JP: Admin Portal OneTrust APP-UK: Admin Portal OneTrust APP-UK: Consent Receipts OneTrust APP-UK: Data Subject Portal OneTrust UAT: Admin Portal OneTrust UAT-DE: Admin Portal OneTrust UAT-HC: Consent Receipt OneTrust UAT-HC: DSAR Webform Integration OneTrust Cookie Banner OneTrust Mobile CMP App Data

Need to monitor OneTrust outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial

Latest OneTrust outages

IM-1296 - APP- DSAR Data Sync Lag - about 2 months ago
IM-1289 - Privacy Management, DSAR Subtasks are not generated - about 2 months ago
IM-1285 - AWS US East Outage - about 2 months ago
IM-1281 - Insights DSAR Dashboards and Reports Delays - about 2 months ago
IM-1281 -App-Prod - Lag - about 2 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook