Outage in OneTrust
IM-1714 - APP-AE Service Outage
Resolved Major
October 06, 2026 - Started 7 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
**OneTrust APP-AE Environment Outage** A major outage impacted the APP-AE environment, rendering the Admin Portal unavailable for approximately 2.3 hours. Multiple services and associated modules within the environment were affected, preventing customer access. Engineering teams investigated and resolved the issue, restoring normal service.
We are investigating an issue affecting multiple services within the APP-AE environment. Customers may experience service unavailability or failures when accessing affected modules and associated functionality.
Our Engineering teams are actively investigating to determine the cause and restore normal service. We will provide a further update as more information becomes available.
Components affected
OneTrust APP-AE: Admin PortalTrusted by 1,000+ teams
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