Outage in Ongoing Warehouse

Service disruption

Resolved Major

September 18, 2025 - Started 5 months ago - Lasted less than a minute
Official incident page

Incident Report

Between 10:45 and 10:55 CET today, some users experienced issues accessing Ongoing WMS. This disruption occurred during a scheduled maintenance window when certain web traffic was accidentally routed to a server that had not fully initialized the application. Immediate action was taken to manually redirect traffic, and the environment has now been fully restored. Please note that API calls (such as those from automation equipment) and scheduled integration jobs were not affected during this period. We apologize for any inconvenience this may have caused and appreciate your understanding.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 09/18/2025 12:07PM

Between 10:45 and 10:55 CET today, some users experienced issues accessing Ongoing WMS. This disruption occurred during a scheduled maintenance window when certain web traffic was accidentally routed to a server that had not fully initialized the application.

Immediate action was taken to manually redirect traffic, and the environment has now been fully restored. Please note that API calls (such as those from automation equipment) and scheduled integration jobs were not affected during this period.

We apologize for any inconvenience this may have caused and appreciate your understanding.

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