Outage in Ongoing Warehouse
System outage
Resolved MajorIncident Report
Between 09:16 CET and 09:23 CET the WMS platform experienced connection issues. We are investigating the root cause and monitoring the situation
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/14/2026 02:10PM
The connectivity problems were traced to a transient error within our internal network infrastructure. The issue was temporary and resolved automatically, without any human intervention. Thanks to redundancy in our networking equipment only a subset of our clients were affected and many requests continued to be served normally throughout the incident.
We are reviewing this event to better understand its cause and to identify improvements that will further strengthen the resilience of our infrastructure. We apologize for the disruption and appreciate your understanding.
IDENTIFIED
about 1 month ago - at 09/14/2026 08:51AM
We have located the issue and are working on preventing it in the future
INVESTIGATING
about 1 month ago - at 09/14/2026 07:53AM
We are investigating the root cause and monitoring the situation
INVESTIGATING
about 1 month ago - at 09/14/2026 07:52AM
Between 09:16 CET and 09:23 CET the WMS platform experienced connection issues. We are investigating the root cause and monitoring the situation
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